Frequently asked questions
What does the Pre-Market Release offer? And where is it offered?
The Pre-Market Release offers selected Australian households the opportunity to have an exclusive, new Ambrion solar battery installed at a substantially lower cost than the price we will release it to the general market, in return for feedback, data and potential access to the product over a 6-month period.
The Pre-Market Release program is currently being rolled out in all states across Australia.
Why do you have to run through the eligibility questions before giving me a price?
Understanding your household’s eligibility for our Pre-Market Release allows us to tailor our product’s benefits to your specific needs. By evaluating essential installation factors, we can ensure that you experience the full advantages of our solution, for example; family size and usage, therefor requiring a certain size (kWh) battery. Every home is unique, and not all may qualify for our product or the Pre-Market Release. By asking a few simple questions, we can ensure that our product brings maximum benefits to your household.
You state that you are only collecting the data for 6 months. What happens after that?
The product is completely yours. We only collect data for 6 months to ensure we have a full year’s worth of insights. There will be no ongoing costs associated with the program.
Is this information shared with anyone else? How can households be sure of their privacy?
Solar Battery Group does not disclose any personal information to any third parties, in line with our Privacy Policy and Disclaimer. This can be viewed at Privacy Policy | Solar Battery Group
We respect your privacy so if you would prefer not to be contacted to further discuss the program nor our other services after the phone call please advise this at the end and we will put you on our do not contact list.
Is this a legitimate offer?
Yes. This is a brand-new product on the market, and we are offering this product at a substantially lower cost than the price we will release it to the general market, in return for feedback, data and potential access to the product over a 6-month period.
Will there be opportunities for participants to provide ongoing feedback or input beyond the Pre-Market Release?
Yes, we value the input of our participants and encourage ongoing engagement beyond the initial testing phase. We will provide avenues for feedback submission and may also conduct periodic surveys or focus groups to gather insights on long-term performance and user satisfaction.
What measures are in place to ensure the safety and reliability of the solar battery system?
Safety and reliability are paramount considerations in the design and deployment of our solar battery system. Our products undergo rigorous testing and certification processes to meet industry standards and regulatory requirements.
Additionally, our installation technicians are trained professionals who adhere to best practices for safety and quality assurance. We also provide comprehensive documentation and user guides to ensure proper operation and maintenance of the system.
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